
Rainbow Soul Rewards
Shop, earn, and save with Rainbow Soul Rewards. Collect points on every purchase, enjoy exclusive benefits, and receive bonus points no birthdays and membership anniversaries.
Membership Tiers
Rainboiw Soul Rewards FAQ
What are Rainbow Soul Rewards?
Rainbow Soul Rewards is our exclusive loyalty program designed to reward you for every purchase! As a member, you’ll earn points on every dollar spent, bringing you closer to exciting rewards and exclusive perks.
Do I need an account for points?
Yes, you must log in or create an account to earn and redeem points.
How do I earn birthday points?
Update your birthday month within your Account Settings section. You'll receive points at the start of your birthday month.
Are there any rules for earning points?
Each customer should use only one account to earn points and rewards. Points cannot be transferred between accounts. If you cancel an order or return an item, points will be deducted from your total.
How can I see my rewards status?
Log in to your profile page and view your points total and your current tier.
What are member tiers?
Rainbow Soul Rewards Member Tiers are levels within the Rainbow Soul Rewards program that recognize and reward your loyalty. The more you shop, the higher your tier—and the better the perks! Each tier unlocks new benefits, from bonus points to exclusive rewards and VIP treatment. As you move up, your rewards get bigger and better.
How do I move down a tier?
Tiers are checked monthly. If you haven't earned enough points in the past 12 months to maintain your current tier, you'll move down to a lower tier.
How do I move down a tier?
Tiers are checked monthly. If you haven't earned enough points in the past 12 months to maintain your current tier, you'll move down to a lower tier.
Do points expire?
Unless otherwise stated, points only expire if your account has not placed an order in twelve months.
What do the 'approved', 'pending' and 'cancelled' statuses mean?
Approved: These points can be redeemed on rewards immediately.
Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals.
Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)