Shipping policy

ORDER PROCESSING:

Please allow 1-2 days to process your order. Expect an email within 24 hours to let you know your order is on the way!

 

FLAT RATE SHIPPING

Orders are generally shipped within 1-2 days using USPS according to the weight of the order. We do not ship outside of the United States at this time.

 

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

 

We offer free shipping to the Lower 48 for orders over $75.

 

INTERNATIONAL SHIPPING: We do not ship internationally at this time.

 

REFUNDS,RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at  rainbowsoulcandleco@gmail.com, with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.